1. Introduction
- This Privacy Policy outlines how Dust Busters Mobile (referred to as “we,” “our,” or “us”), operating in Ontario, Canada, complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). It explains how we collect, use, and protect your personal information in the context of our mobile car cleaning services.
2. Information We Collect
- We collect personal information necessary for the provision of our comprehensive mobile car cleaning services, including but not limited to:
- Name
- Contact information (address, email, phone number)
- Vehicle information (make, model)
- Payment information
3. How We Use Your Information
- We use your personal information for the following purposes related to our car cleaning services:
- To provide and improve our mobile car cleaning services, including vacuuming, interior detailing, exterior washing, waxing, and antibacterial cleaning.
- To process payments and bookings efficiently.
- To communicate with you regarding your appointments and service updates.
- To personalize your user experience and ensure the highest level of service quality.
4. Information Sharing
- We may share your personal information with third parties, such as payment processors and service providers, only as necessary to fulfill our services to you. Rest assured that we do not sell or rent your personal information.
5. Your Choices
- You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Manage cookies and similar technologies used on our website.
6. Cookies
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
7. Security Measures
- Your data security is our priority. We have implemented robust security measures, including encryption, secure servers, and employee training to protect your personal information.
8. Data Retention
- We retain personal information for the duration required to provide our services and in compliance with applicable laws.
9. Consent
- By using our services, you provide implied consent for the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
10. Access to Personal Information
- You have the right to access your personal information held by Dust Busters Mobile. To request access, please contact us using the information provided in this policy.
11. Complaints and Contact Information
- If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact us. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.